Shipping policy

Processing Time We understand that you are eager to experience the potency of the Karakoram. All orders are carefully hand-packed and dispatched from our facility within 24 to 48 business hours of order confirmation.

  Shipping Rates & Methods

• Domestic (Pakistan): We offer reliable shipping services across Pakistan. Shipping costs are calculated at checkout based on your delivery address.

• International: We ship internationally to select regions, including the UAE, Saudi Arabia, and Qatar. International shipping rates are calculated at checkout. Please note that customs duties, taxes, or import fees imposed by the destination country are the sole responsibility of the customer.

   Estimated Delivery

• Domestic: Please allow 3 to 5 business days for delivery once the order has been dispatched.

• International: Delivery times vary by destination. Typically, international orders arrive within 7 to 14 business days.

   Tracking Your Order Once your order is dispatched, you will receive a tracking link via WhatsApp or Email. This allows you to monitor the journey of your package until it reaches your doorstep.

   Address Accuracy Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for delays or loss of packages due to incorrect or incomplete addresses provided by the customer. If you need to update your address, please contact our Concierge team immediately at hunzaherbofficial@gmail.com.

   Delivery Issues If your package is marked as delivered but you have not received it, please check with neighbors or your local courier hub first. If you still cannot locate your package, contact us at hunzaherbofficial@gmail.com within 48 hours so we can initiate an investigation with our courier partners.